Monday, September 16, 2013

Fitzgerald Analytics a Consulting Magazine “Best Small Firm to Work for” for 4th Consecutive Year

Fitzgerald Analytics is a Consulting Magazine “Best Small Firm to Work for” for 4th Consecutive Year


Earlier this month, Fitzgerald Analytics was honored with Consulting Magazine’s distinction of “Best Small Firms to Work for” for the 4th consecutive year, the firm’s 2nd consecutive year ranking #2 on the list. Since 2010 the firm has risen 13 places.

This year Fitzgerald ranked highest in Client Engagement and Work / Life Balance, ranking first overall in Work / Life Balance.

Text of the original article from Consulting Magazine below:

“For a firm like Fitzgerald Analytics, numbers matter. For the firm, the key numbers are four, two and 100. Four, as in the number of years in a row the firm has been one of our Best Small Firms to Work For; two, as both the firm’s ranking and the number of years it’s held that position in the rankings; and 100, as in the firm’s 100 percent client loyalty rate, according to Jaime Fitzgerald, the Founder & Managing Partner of Fitzgerald Analytics.

“Our long-term relationships with clients give our people the ability to see the concrete benefits of our work, which is a major driver of satisfaction,” Fitzgerald says. “We believe clients have the right to know exactly how we reach our conclusions and recommendations, and to reuse our methodologies themselves.”

That, and delivering results, he says, helps lead to those client satisfaction and loyalty rates. “The numbers don’t lie,” he says. “Clients have witnessed results that are both convincing and quantifiable.”

And, clients have the opportunity to get to know each consultant in both a professional and personal capacity, Fitzgerald says, enhancing the client experience and building a relationship of trust and understanding. It’s no surprise then, that the firm finished near the top in the Client Engagement category.

But that’s not the whole story. Fitzgerald finished first in the Work/ Life Balance category. “We have a laser focus on efficiency and effectiveness and this is what allows for work/life balance,” Fitzgerald says. “And leadership supports passions and projects outside of the office.”

“Our long-term relationships with clients give our people the ability to see the concrete benefits of our work, which is a major driver of satisfaction.”

Those “outside the office” examples include attending cultural events as an office, such as team events at the UN Foundation, the State Department’s Office of eDiplomacy, to name just a few.

But the firm’s impact outside the office doesn’t stop there. Fitzgerald has a commitment to helping the social sector with what it calls its “Data to Dollars” and “Analytics Democratized” initiatives, the goal of which is to help a broader range of firms, non-profits, and individuals to benefit from analytic best practices. In fact, Fitzgerald is publishing a book later this year called: The Data to Dollars Value Chain: A Practical Guide to Successful Analytics Projects.

This year, the firm completed a project with a national educational non-profit, Common Cents, helping them value the intangible benefit of their Penny Harvest program. “The project turned out to be an incredibly rewarding engagement for all employees and we have continued to maintain close contact with Common Cents beyond the conclusion of the project,” Fitzgerald says.

As far as the firm’s continued success as one of the Best Small Firms to Work For, Fitzgerald says: “This recognition reinforces our motivation to keep building a different kind of consulting firm.”

Jaime Fitzgerald, the Founder & Managing Partner of Fitzgerald Analytics, says: “Unlike many consultancies, we place great emphasis on humility and “listening posture” with clients. Despite the technical nature of our work, we don’t hire staff unless they display excellent listening skills, “social IQ,” and ability to empathize with others. And we reinforce these attributes in our training, mentoring, staff evaluation, and compensation incentives.”