Speaking of Turning Data to Dollars™: Previewing two Conference Presentations this Spring

This week, I was delighted to receive invitations to speak this coming spring at both the AIIM International Conference & Expo and at Enterprise Data World.  I’m excited about these opportunities to share real cases in the area of my passion: turning data into tangible results.

In late March, I’ll be presenting on “Knowledge Management for Analytic Professionals and Teams” at the AIIM International Conference & Expo @info360 in Washington, D.C.  This annual event brings together thousands of technologists and business users to learn about and discuss the fast-changing landscape of information management -- and I’m excited to be a part of it!

Two weeks later, in the first week of April, I’ll be speaking for the second year in a row at Enterprise Data World in Chicago, Illinois, on the role data plays in customer experience.  The title of my talk will be “Data-Driven Customer Satisfaction: The Link between Data Management, Balanced Scorecard, and Client Service Best Practices.”  I’ll be sharing the stage with a long-time client, Zohar Swaine, Managing Director of Institutional Strategy and product at TD Ameritrade.

And just in case you’re interested,  the slides from my presentation @ the 2010 Enterprise Data World conference, “Tales from a Master Data Management Transformation Roadtrip,” given with Art Garanich, Director of Information Technology at Bridgestone Firestone's Consumer Credit company, which provides private label credit cards for more than 5,000 retailers as part of the Bridgestone Firestone Corporation.

Besides sharing lessons learned while helping clients, these conferences are always a great opportunity to meet up with old friends and to learn from other thought leaders who are spearheading innovation in the data management space.  I hope to see you there!

-Jaime Fitzgerald
@jaimefitzgerald 

Themes from the 2009 MDM Summit in NYC

For the third year in a row, I attended the MDM Summit in NYC with teammates from Fitzgerald Analytics and with clients whose interests dovetail with the subject matter at hand. As usual, the event was thought-provoking and at times, even inspiring.


For those of us who are passionate about the challenges, but also the opportunities in the emergent field of data management, the event reminds us that "the wind is at our back." A mixture of technology trends and business imperatives means Data Management will continue to grow as a field, and the quality of solutions will continue to mature.


This year I was struck by several "highlight themes":

1. Emphasis on doing "first things first," which means for example:
   
   ...doing enough data profiling before data integration...
   
   and
   
   ...establishing viable data governance before rolling out major solutions or change programs...
   
   This realism was positive, and a sign that more "real cases" are leading to more consensus around "preconditions to success" in the MDM realm.
   
   
2. Linking strong Data Management with revenue upside.
   
   John Fleming, Head of Strategy & Governance for Client Data at MERRILL LYNCH, was especially impressive in articulating the connection between better integrated and managed data, and better customer retention, more innovative revenue capture, etc.

Posted By:
Jaime Fitzgerald 

Data Management Conference

Together with teammates and clients, I'm about to head uptown for the long-awaited MDM New York Conference. Having attended annually since 2007, I've found the event always thought-provoking regarding this critical topic which is becoming a fast-growing but still emergent discipline/function.


Some of the "highlight topics" we expect to be especially resonant:

1. MDM: NOUN OR VERB -- explores the key question "is Master Data Management something you buy or is it a long term commitment?"
2. MDM in the Health Care Industry -- obviously a hugely important topic with regard to digital medical records
3. Data Governance -- and "oldie but goodie" topic, a perennial, because it's such a "key precondition" to success in data management, so essential to getting ROI on MDM investments

More to come...


Posted By:
Jaime Fitzgerald

Data Governance (Between Organizations)

The rules by which data from one source in integrated into another organization require thought, planning, and governance that goes well beyond what most organizations currently are capable of.

In this interesting post, author and fellow practitioner David Loshin comments further on this issue.

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